Our services

5 Growth Levers for a 360º digital transformation, adjusted to your company:

  • medium and large company
  • global or local
  • SMEs and start-ups
  • freelancers and entrepreneurs

We help you to reshape or reinvent your company, and grow.

Adjusted to your needs, priorities, and at your own pace.
Strategic consultancy
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WE HELP YOU TO RE-THINK YOUR TRANSFORMATION STRATEGY

Strategy & Organization

Digital maturity diagnosis: your company´s custom report, as a starting point
Design of the Digital Transformation Plan including existing initiatives, Roadmap and Change Management actions
Opportunities for the evolution of the organizational structure (agile principles), and new governance and control schemes *
Evolution of the leadership and management style, CEO / entrepreneur digital coaching, and executive team training
Analysis of inorganic growth opportunities and advisory on M&A *

*medium & big companies oriented

TECH SOLUTIONS THAT HELP YOU IN YOUR DAY-TODAY, AND WITH YOUR CUSTOMERS

Technology & Data

Cloud adoption for employees: daily tools for collaborative work (Google Workspace, MS365), connectivity / WFH, and project management
Websites, ecommerce solutions, Apps, CRM, ERP, CMS, marketplaces, (end-to-end customers tools), all integrated with your systems
Cloud hosting and storage solutions, Data management & visualization tools, Data protection (compliance)
Cyber Security solutions, full implementation

*some tools offer freemium versions, interesting for SMEs

Technology and Data, levers of transformation
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People, heart and cornerstone of the transformation.

#unlearn to learn #self-development #attitude&mindset #ownership #oneteam #entrepreneurship
#dreamingBIG
#communitycommited

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WE MAKE THE TEAM GROW WITH DIGITAL SKILLS AND NEW AGILE WAYS OF WORKING, EVOLVING THE CORPORATE CULTURE

People & Culture

Introduction of new ways of collaborative working (Google workspace / WFH), project management (agile, lean startup, design-thinking, and tools), new organizational roles (focus on productivity, fast delivery and excellence)
Change management:
  • digital skills training (agents of change, promotion of self-development), agile coaching
  • internal communication plans (formats, trends / best practices and tools)
Culture evolutions´s Plans* (purpose, values, diversity, inclusion, responsible business,...)

Formatos formativos

70% On the job
20% Informal learning
10% Formal Training

*suggested for medium & large companies, or start-ups

WE PUSH YOUR BUSINESS UP TO THE INTERNET, TO GAIN NEW CUSTOMERS, AND DIGITAL SALES

We can work as your Marketing, Communication and Digital Sales Team:

Preliminary diagnosis of digital presence & positioning in the Internet, and growth opportunities
Brand / Identity creation / refresh: branding, logo, Identity manual and applications (on-offline)
Marketing Plans: targets, audiences, in-outbound, on-offline strategies, Ads, social networks, influencers, e-commerce, use of marketplaces, ...
Positioning (Google My Business, SEO / SEM, ..) and active Data-driven solutions (G.Analytics, conversions, ...)
Design of Communication plans: brand, company, product recognition, content creation and key messages (posts, newsletters, RRSS ,. videos ...), reputation plans and CSR
Access to Telemarketing and Customer Service Platforms (call-centers), creation of sales workforces, Databases for sales (funnels and qualification of leads)

* ideal plans for medium, large companies and start-ups

suggested for medium & large companies, or start-ups
Book now your Discovery Call
Customer Experience Consulting Services

#customer centricity

#omnichannel & seamless experience

#new business models

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REIMAGINING THE CUSTOMER RELATIONSHIP, BRINGING NEW EXPERIENCES, FROM KEY PROCESSES REDESIGN

Customer Experience & Operations Excellence

Identification of Customer Journeys, and design of WOW touchpoints (personalization, marketing automation, onboarding, ...)
Innovation in Products or Services: one-click, omnichannel, new layers of value (distribution channels, payment methods, self-bookings, digital signature, chatbox, ...)
End-to-end Customer Processes Map and Redefinition
Implementation of Excellence Metrics: nps, customer kpis, slas, ...

+ SATISFACTION + REPURCHASE + ENGAGING + RECOMMENDATION

Choose your plan

Premium

Consulting and Services, all-in-one,  for a 360º digital transformation

Lite

Cloud solutions, new ways of working and digital sales (basic plan for SMEs)

Freemium

Support & digital mentoring to entrepreneurs with initiatives around sustainable development